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Goodbye Job Description, Hello Performance Profile
(On-Demand Webinar Recording)
A New Tool to Enable Exemplary Performance
In many businesses, performance is boiled down to a behavior-based or competency-based job description that provides information for Human Resources but does not help managers ensure exemplary performance on the job. The job description often isn’t accurate for what the job entails, meaning hiring is limited to the wrong criteria and unclear expectations that require the job role to perform a lot of “other duties as assigned.”
The PERFORMANCE PROFILE, an accomplishment-based tool, provides a clear description of the many aspects of performance: the accomplishment, key tasks, business results, measures, best practices, and more.
Key Takeaways:
In this webinar, participants will learn how this tool can be used to enable exemplary performance through:
- Setting expectations.
- Coaching.
- Onboarding.
- Training design.
Link to handout: Performance Profile Handout
About the Guest
Therese Longo
As Vice President of Operations at Radcom, Therese is a Certified Performance Thinking® Practitioner and has more than 20 years of experience in the world of performance improvement and instructional design. She leads Radcom’s project teams, helping to produce customized analyses, documentation, training, and other initiatives to help clients improve the performance of their people. Therese is truly passionate about performance improvement and loves sharing that passion and knowledge with others, especially those who want to build a performance culture in their organization and, ultimately, drive business results.
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