Performance Improvement
More than Just a Change in Behavior
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Human performance in the workplace can be affected by several factors: one group is about the individual and the other group is about the organization and its environment. Using the framework of Human Performance Technology (HPT), Inge Zegel shares a systems approach to finding better solutions to improve human performance.
About the Expert
Inge Zegel specializes in technical communication & instructional design, content management, process analysis, FrameMaker template development and training.